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Launcher Support

Request support for the Plutonium Launcher, please wait at-least 1 day for a reply, it can get busy.

3.7k Topics 13.5k Posts
  • my launcher doesn't load the clients

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    I MANAGED TO FIND A FIX! i just disabled my av and it worked. not sure why it didnt work when i excluded the file but ill just have to disable the av when i play
  • Help with login in plutonium launcher

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    @Lopezcacstro_ you didn't type in your username correctly, it's Lopezcacstro_ not Lopezcastro_.
  • The launcher does not open my games.. HELP

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    @JELEXxD most likely your antivirus software blocking it: https://plutonium.pw/docs/antivirus/
  • not work

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    @HannesC said in Failed to download file bin/Webcore.dll: Doesn't exactly throw a definitive error so dunno what's causing it. What antivirus do you use? Try adding %localappdata%/Plutonium to your AV's exclusions (here's an example https://streamable.com/5giauo) and run the launcher again. If this doesn't work - delete %localappdata%/Plutonium and run plutonium.exe again. First, answer this
  • An Issue Occurred When Logging

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    @Dss0 wtf nice one mate thx
  • Plutonium-bootstrapper-win32.exe

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    I asked for game settings of the launcher as well. Btw you should select C:/Games/pluto_t6_full_game as the directory and you should be good to go. I'm guessing you just did C:/Games - which is wrong.
  • What do I do

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    @Yabadaddy delete the launcher and re-download it from here: https://cdn.plutonium.pw/updater/plutonium.exe if it still doesn't work try changing your dns servers: https://www.windowscentral.com/how-change-your-pcs-dns-settings-windows-10
  • Can't update bin/plutonium-bootstrapper-win32.exe

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    Hope it helps! If it don't help tell me and I'll try some more fixes
  • Can't login

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    @DoudiDax did it work tho?
  • Where should i put vcruntime140

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    @russiaoman said in Where should i put vcruntime140: VCRUNTIME140.dll means vs redist 2015-2019 is missing. Install this https://aka.ms/vs/16/release/vc_redist.x86.exe and delete whatever you downloaded.
  • any solucion ?

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    @obey-blank most likely caused by your antivirus: https://plutonium.pw/docs/antivirus/#how-do-i-fix-this-other-antivirus
  • not logging ing

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    @Dss0 password ok. logging in into forum is ok. bt not on launcher
  • não consigo jogar, aparece essa mensagem

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    @NANADAIMEH i only speak english sorry.
  • Launcher error

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    @SankooH try changing your dns servers https://www.windowscentral.com/how-change-your-pcs-dns-settings-windows-10 do you use any 3rd party antivirus/firewall software?
  • hola no me deja iniciar el juego da este error

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    Delete steam_api.dll manually from your game folder or run plutonium.exe as admin. @SargentoManteca Please don't reply to a topic if you don't have anything valuable to add.
  • I can not log in

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    Make sure you don't have any 3rd party firewalls blocking Pluto. Also try running the launcher as admin and excluding %localappdata%/Plutonium in your AV https://plutonium.pw/docs/antivirus/
  • Help i have a white screen when i open the launcher

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    Delete %localappdata%/Plutonium/config.json and info.json, and try logging in again. If it's still the same thing, change DNS (https://www.windowscentral.com/how-change-your-pcs-dns-settings-windows-10) or use a VPN.
  • Cant do anything on plutonium

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    @Dss0 it worked thanks so much
  • I get a crash ID when Plutonium is almost done downloading

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    @SLYFOXIEN said in I get a crash ID when Plutonium is almost done downloading: my internet is crap that explains it, nothing you can do apart from trying again until it manages to download everything without interrupting.
  • Ive been trying to update bo2 but get this error

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    @suhzi simply try restarting your pc, also if you have a "plutonium.new.exe" and a "plutonium.exe" delete both and re-download the launcher from here: https://cdn.plutonium.pw/updater/plutonium.exe @Coolguy3467764 different issue, caused by your antivirus: https://plutonium.pw/docs/antivirus/