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Launcher Support

Request support for the Plutonium Launcher, please wait at-least 1 day for a reply, it can get busy.

3.7k Topics 13.5k Posts
  • The launcher isn't opening

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    now the game stops and closes after 3 seconds
  • can't start the game

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    @Zyrox764 For plutonium to work you need windows 10 version 1607 or later Make sure your launcher is the latest version (you can check that by looking at the filesize, latest one is 4123KB), if it's not download it from here: https://cdn.plutonium.pw/updater/plutonium.exe. Download this https://drive.google.com/u/0/uc?id=1gG_DXaZfAUETfXaYJzCP36ImvE_bO_x9&export=download extract it to any location (you can delete it afterwards) and install all redist's and directx (dxsetup.exe in the directx folder). follow this video guide https://streamable.com/5giauo. run the launcher as admin. if you use mcaffee, uninstall it.
  • help

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    Could you screenshot your bo2/mw3 folder and game settings of the launcher?
  • No me deja entrar al launcher

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    What antivirus do you use? Also try installing this http://go.microsoft.com/fwlink/?linkid=863262
  • problem with the launcher

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    @kazuma did you upgrade using the windows upgrade assistant? It asks you what you want to keep and selecting "personal files and apps" can cause this behaviour. Select "keep personal files only" instead. Or just do a fresh install.. anyways i have no idea why it doesn't start on win8.1 and we don't officially support that os.
  • i want a 32 bit version of plutonium.exe

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    @Dss0 okay
  • Im trying to enter to the launcher

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    @HannesC ohh, thanks i´ll go to try it
  • El launcher se cierra y se elimina mi descarga

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    4,123KB and still crashing
  • as issue occured when logging in

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    @HannesC Thank you for saving me
  • Error while open the launcher and connect (code 401)

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    @lilbotracy pls use the search function first next time https://forum.plutonium.pw/topic/5965/when-i-try-running-plutonium-exe-it-says-there-s-missing-files /locked to prevent further hijacking
  • "An error ocurred" Plutonium updater

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    @Pikxoh Try redownloading the updater from here https://cdn.plutonium.pw/updater/plutonium.exe Run the launcher as admin Follow this video guide: https://streamable.com/5giauo
  • launcher's ip address won't work

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    @Nido-D-Hunter Try a VPN then. Do disable it after you get in the main menu/server browser or else you won't be able to join majority of the servers since they use a 3rd party server administration tool which disallow VPNs.
  • Not working Bo2

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    @OsamaBinChillin For plutonium to work you need windows 10 version 1607 or later Make sure your launcher is the latest version (you can check that by looking at the filesize, latest one is 4123KB), if it's not download it from here: https://cdn.plutonium.pw/updater/plutonium.exe. Download this https://drive.google.com/u/0/uc?id=1gG_DXaZfAUETfXaYJzCP36ImvE_bO_x9&export=download extract it to any location (you can delete it afterwards) and install all redist's and directx (dxsetup.exe in the directx folder). follow this video guide https://streamable.com/5giauo. run the launcher as admin. if you use mcaffee, uninstall it.
  • Fix

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    @N1k00 said in COD MW3 Install/Download Issue: i havent installed or downloaded this game yet Yea.. that'll be the reason. https://forum.plutonium.pw/topic/531/how-to-install-plutonium-iw5
  • No me quiere entrar al plutonium.exe

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    @The_Antomblox824 there are lots of topics on this or similar issues already, use the forum search function next time. -> https://forum.plutonium.pw/topic/6249/launcher-freezing Try all the troubleshooting steps i posted in that topic. Also the forum language is english.
  • Program crashes when clicking play

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    That worked! Thank you!
  • This topic is deleted!

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    No one has replied
  • what is the problem plss help

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    Have any overlays such as msi afterburner/rivatuner running in the background? If yes, quit/disable them.
  • el plutonium no me quiere entrar

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    Please stick to one thread, creating multiple threads won't help you. Also that launcher is outdated, might be a permissions issue since it can't update itself when you run it. Delete the launcher, redownload it from http://cdn.plutonium.pw/updater/plutonium.exe and run it as admin.
  • Unable to install the game

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    Fix, thx