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Launcher Support

Request support for the Plutonium Launcher, please wait at-least 1 day for a reply, it can get busy.

3.7k Topics 13.5k Posts
  • I tried Vpn and its didnt work

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    don't work ... with dns or vpn its not fixed
  • im having a GPUdriver D3D11 error my gpu supports dx12 please help

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    my name is user usuario
  • it says i have invalid file what am i missing

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    @Dss0 Thank you its fisxed
  • Help

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    its cuz i liv in saudi arabia i need a vpn to download plut lancher
  • Help!!!!

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    What antivirus do you use? Try installing this http://go.microsoft.com/fwlink/?linkid=863265
  • "Plutonium is not responding" HELP

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    @mts_arg win7 is not supported, upgrade to win10.
  • Error Moment: D3COMPILER_43.

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    @HannesC Thx, right now.
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    @Noobgamer0111 well i'm guessing it is because the cpu does the launcher's graphics processing in your case (using the workaround) but it is still quite high yes. Don't know what else it could be, it's normal for me (<1%).
  • S.K.I.D.R.O.W

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    Then you probably have to do a clean windows reinstall then. Whatever skidrow repack you downloaded did this, if repairing it doesn't work then yeah you gotta reinstall windows.
  • plutonium lancher

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    when I click open, nothing happens, I've updated
  • The launcher just crashes when I try to play either game

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    @STUDzero Make sure your launcher is the latest version (you can check that by looking at the filesize, latest one is 4123KB), if it's not download it from here: https://cdn.plutonium.pw/updater/plutonium.exe. Download this https://drive.google.com/u/0/uc?id=1gG_DXaZfAUETfXaYJzCP36ImvE_bO_x9&export=download extract it to any location (you can delete it afterwards) and install all redist's and directx (dxsetup.exe in the directx folder). follow this video guide https://streamable.com/5giauo. run the launcher as admin. if you use mcaffee, uninstall it.
  • Is that something to worry about ?

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    @Z-E-U-S delete the launcher and download it from here https://cdn.plutonium.pw/updater/plutonium.exe
  • plutonium does not open, nothing happens

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    @AnTVortex no idea, that error means the update service is not running.. open the start menu and search for services -> open it -> look for "Windows Update" -> right click -> start.
  • Plutonium.exe not opening

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    @krumpets why would we support outdated software that isn't even supported by it's manufacturer? The client/launcher is more complex now than it was a year ago and making it backwards compatible with old software would be a lot of additional work.
  • Plutonium.exe Does not open

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    @HannesC Ayy it Works! thanks for your help, appreciate it.
  • BO2 does not start

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    @Whist Make sure your launcher is the latest version (you can check that by looking at the filesize, latest one is 4123KB), if it's not download it from here: https://cdn.plutonium.pw/updater/plutonium.exe. Download this https://drive.google.com/u/0/uc?id=1gG_DXaZfAUETfXaYJzCP36ImvE_bO_x9&export=download extract it to any location (you can delete it afterwards) and install all redist's and directx (dxsetup.exe in the directx folder). run the launcher as admin. make sure the file path to the game files does not contain special characters. If it still doesn't work: go to windows security -> app & browser control -> exploit protection -> exploit protection settings turn off "randomize memory allocations (Bottom-up ASLR)" [image: f96ecc6b8835d4e5eeb5bd41254fda0a.png] If it still doesn't work follow this guide to repair your installation: https://forum.plutonium.pw/topic/6353/how-to-repair-your-t6-installation If it still doesn't work i'm out of ideas.
  • Game not launching

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    @cwunderscore install these https://aka.ms/vs/16/release/vc_redist.x64.exe https://aka.ms/vs/16/release/vc_redist.x86.exe
  • PLEASE HELP

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    I fixed, it was my mistake! Thank you
  • Error launcher

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    Delete both the launchers - the original one as well as the .new one, redownload it from http://cdn.plutonium.pw/updater/plutonium.exe and run it as admin.
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    @the-king-88 you didn't follow the repair guide correctly. If you did there would be a plutonium.exe in that folder.