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Launcher Support

Request support for the Plutonium Launcher, please wait at-least 1 day for a reply, it can get busy.

3.7k Topics 13.5k Posts
  • No me quiere entrar al plutonium.exe

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    @The_Antomblox824 there are lots of topics on this or similar issues already, use the forum search function next time. -> https://forum.plutonium.pw/topic/6249/launcher-freezing Try all the troubleshooting steps i posted in that topic. Also the forum language is english.
  • Program crashes when clicking play

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    That worked! Thank you!
  • This topic is deleted!

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  • what is the problem plss help

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    Have any overlays such as msi afterburner/rivatuner running in the background? If yes, quit/disable them.
  • el plutonium no me quiere entrar

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    Please stick to one thread, creating multiple threads won't help you. Also that launcher is outdated, might be a permissions issue since it can't update itself when you run it. Delete the launcher, redownload it from http://cdn.plutonium.pw/updater/plutonium.exe and run it as admin.
  • Unable to install the game

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    Fix, thx
  • I cant open the launcher

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    Try installing this http://go.microsoft.com/fwlink/?linkid=863262 What antivirus do you use? Add the launcher to your AVs exclusions. If you're using defender, here's an example and try running Pluto as admin again.
  • Failed to download file bin/discord_game_sdk.dll

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    Do what Maverick said above, if you don't know how to add a file to exclusions, refer to this. Also try deleting %localappdata%/Plutonium and run the launcher as admin again.
  • launcher freezing

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    @RootEightyOne For plutonium to work you need windows 10 version 1607 or later Make sure your launcher is the latest version (you can check that by looking at the filesize, latest one is 4123KB), if it's not download it from here: https://cdn.plutonium.pw/updater/plutonium.exe. Download this https://drive.google.com/u/0/uc?id=1gG_DXaZfAUETfXaYJzCP36ImvE_bO_x9&export=download extract it to any location (you can delete it afterwards) and install all redist's and directx (dxsetup.exe in the directx folder). follow this video guide https://streamable.com/5giauo. run the launcher as admin. if you use mcaffee, uninstall it.
  • I've selected the correct folder and the error still apears

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    @Gabspro10 well you could also just try moving all files from C:\Games\pluto_t6_full_game\pluto_t6_full_game into C:\Games\pluto_t6_full_game
  • Error With Saved Credentials

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    oh okay thank you for saying that i would not have known
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    thanks a lot men or girl i dont what you are, aprecite
  • BO2 Crashes when i click the zombies playlist

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    @Elusivexd any error message or does it just close?
  • Incorrect folder

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    Can you screenshot the path where you located plutonium and the path pointed by the launcher? (you can see the second one by opening plutonium.exe, click on the game you want to play and near the "play" button, there's a settings icon)
  • Plutonium.Updater.App has stopped working

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    @Skrrt72003 if you're on win 8 you won't be able to play pluto. If you're on win 8.1 you can try installing this http://go.microsoft.com/fwlink/?LinkId=863276
  • This topic is deleted!

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  • не удалось установить игру.

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    See if there's any pluto related process running in the background, if yes, end them. Or just restart your PC, does the same thing.
  • launcher plutonium don´t open

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    Try verifying integrity of files through steam. Can you screenshot your bo2 folder and game settings of the launcher just so I could double check?
  • i cant start the bo2

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    What AV do you use? If its defender, try following this or of if it's some trash AV like McAfee, avast, etc I'd suggest uninstalling it. If this doesn't fix it, try installing the redists and dxsetup.exe inside the directx folder, in the redist folder provided with the basegame.
  • i need help

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    hey people the solutions don't help me with the problem, don't have other solutions?