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BO2 Client Support

Request support for the Plutonium T6 client, please wait at-least 1 day for a reply, it can get busy. The community is free to try to help in any thread.

12.0k Topics 38.6k Posts
  • downloading game settings

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    Locked due to necroposting in a completely unrelated language.
  • Stuck on "downloading game settings" MP AND ZM

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    Locked due to necroposting in a completely unrelated language.
  • I can't connect to the online service

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  • How can I put the game in LAN mode?

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    @Spointer press the button next to play in the launcher
  • I cant download the google drive to install bo2

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    @masonjones11 replying to a 2 year old post won’t get you any help. read the guide on https://plutonium.pw/docs/install/#t6-black-ops-2
  • BO2 zombies not saving stats

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    @RandomStereoType DISCORD - https://discord.com/invite/plutonium
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    @Resxt thank you kind stranger
  • Infinite "Awaiting Gamestate" when joining servers.

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    Feel free to join the staff for 0$/month and answer the hundred/thousands questions asked on a daily basis including things already answered a thousand times just to have random people call the forum/you useless Anyways, if everyone was searching on the forum and do basic steps like re-downloading, repairing, checking for basic stuff etc. we would have more time to answer actual support requests, but I guess this is also our fault. Glad you found yourself good job
  • how do i only have 5 enemy bots and no friendly bots

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    Just configure bots properly in the game settings it's not hard to do. There's on setting for allies and another for enemies
  • i have a problem

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    Crash with an error (0x000007b, crashdump error or similar) There is no easy answer for this but here are some possible solutions Add Plutonium as an exception in your antivirus or uninstall it (do what is said for your antivirus in the documentation) https://plutonium.pw/docs/antivirus Repair your game: https://plutonium.pw/docs/repair/ Update your GPU drivers Install DirectX (even if it's already installed): https://www.microsoft.com/en-us/download/details.aspx?id=35 Download and run this script to install all the required redist: https://git.io/redists If you're running the game in a virtual machine don't, this doesn't work If you're using ReShade remove it. It's not supported on Plutonium and will make your game crash Close programs with overlays or disable their overlays (Steam, MSI Afterburner, Rivatuner etc.) Try to unplug devices connected to your PC (VR headset, other monitors, controllers etc.) If you use an Avermedia capture card uninstall its drivers Verify the integrity of your system files: Open the start menu and search for "cmd" Run cmd as admin Copy and paste (right click) each command below one by one in the cmd and press enter after each command Only put the next command when the one you ran is finished. DISM /Online /Cleanup-Image /CheckHealth DISM /Online /Cleanup-Image /ScanHealth DISM /Online /Cleanup-Image /RestoreHealth sfc /scannow Once it's done restart your PC As a last resort doing a clean install of Windows (factory reset) could solve the issue. Don't install your usual programs at first just install your GPU drivers, Direct X, your browser and Discord for example and test like that.
  • My friend is lagging heavily in bo2 zombies

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    @opiumm Are you playing in a Private match or playing on a server with your friend, because ping is determined mostly by distance to the host or where the server is located. For example if your located in the UK you would ping around 100+ playing on a North America server, but an EU server would give you a way better ping due to a closer distance from your location.
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    Crash with an error (0x000007b, crashdump error or similar) There is no easy answer for this but here are some possible solutions Add Plutonium as an exception in your antivirus or uninstall it (do what is said for your antivirus in the documentation) https://plutonium.pw/docs/antivirus Repair your game: https://plutonium.pw/docs/repair/ Update your GPU drivers Install DirectX (even if it's already installed): https://www.microsoft.com/en-us/download/details.aspx?id=35 Download and run this script to install all the required redist: https://git.io/redists If you're running the game in a virtual machine don't, this doesn't work If you're using ReShade remove it. It's not supported on Plutonium and will make your game crash Close programs with overlays or disable their overlays (Steam, MSI Afterburner, Rivatuner etc.) Try to unplug devices connected to your PC (VR headset, other monitors, controllers etc.) If you use an Avermedia capture card uninstall its drivers Verify the integrity of your system files: Open the start menu and search for "cmd" Run cmd as admin Copy and paste (right click) each command below one by one in the cmd and press enter after each command Only put the next command when the one you ran is finished. DISM /Online /Cleanup-Image /CheckHealth DISM /Online /Cleanup-Image /ScanHealth DISM /Online /Cleanup-Image /RestoreHealth sfc /scannow Once it's done restart your PC As a last resort doing a clean install of Windows (factory reset) could solve the issue. Don't install your usual programs at first just install your GPU drivers, Direct X, your browser and Discord for example and test like that.
  • T6 MP not loading.

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    Crash with an error (0x000007b, crashdump error or similar) There is no easy answer for this but here are some possible solutions Add Plutonium as an exception in your antivirus or uninstall it (do what is said for your antivirus in the documentation) https://plutonium.pw/docs/antivirus Repair your game: https://plutonium.pw/docs/repair/ Update your GPU drivers Install DirectX (even if it's already installed): https://www.microsoft.com/en-us/download/details.aspx?id=35 Download and run this script to install all the required redist: https://git.io/redists If you're running the game in a virtual machine don't, this doesn't work If you're using ReShade remove it. It's not supported on Plutonium and will make your game crash Close programs with overlays or disable their overlays (Steam, MSI Afterburner, Rivatuner etc.) Try to unplug devices connected to your PC (VR headset, other monitors, controllers etc.) If you use an Avermedia capture card uninstall its drivers Verify the integrity of your system files: Open the start menu and search for "cmd" Run cmd as admin Copy and paste (right click) each command below one by one in the cmd and press enter after each command Only put the next command when the one you ran is finished. DISM /Online /Cleanup-Image /CheckHealth DISM /Online /Cleanup-Image /ScanHealth DISM /Online /Cleanup-Image /RestoreHealth sfc /scannow Once it's done restart your PC As a last resort doing a clean install of Windows (factory reset) could solve the issue. Don't install your usual programs at first just install your GPU drivers, Direct X, your browser and Discord for example and test like that.
  • This topic is deleted!

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    Ok so I have to make a correction: this also happens when I'm alone in the server. What is going on? Never happened on solo or custom games with friends.
  • ADS Mouse Sensitivity

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    If you want to change it but you dont see a difference on Bo2. go here! [image: 1664902062928-947d4442-16c0-4dea-97e5-8a6b4cc66a4b-image.png] After that you will see something called Mouse Pointer Speed you can make it faster or slower depends on you. I hope this helped you!
  • Joining public servers with friends

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    @Resxt Okay no worries! I figured this might be the case but thought I'd ask to confirm. Thank you!
  • Multiplayer running at 2fps

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    In the order: Read the low fps doc and do what it says from top to bottom Make sure you have the same settings in both zombies and multiplayer. Even something like settings shaders to high instead of medium could potentially cause lags Press alt + enter once while in-game. Wait for like 10 seconds. If the FPS is still very low then try to press alt + enter again
  • Will there be Turned Mode in Bo2?

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    pretty sure you can play it fine
  • game doesn't start!

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    I just reinstalled windows and everything worked, lol